{"id":29897,"date":"2026-09-25T07:24:21","date_gmt":"2026-09-25T07:24:21","guid":{"rendered":"https:\/\/www.careperfumes.com\/?page_id=29897"},"modified":"2026-09-25T07:26:51","modified_gmt":"2026-09-25T07:26:51","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.careperfumes.com\/?page_id=29897","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-wd-title title wd-43400092\"><\/h1>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-a234cbf2\">Last updated: 9-25-26<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-6990fe64\">We want you to love your fragrance. Please read this policy carefully before placing an order, as perfumes are hygiene-sensitive products.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-fc7fb537\">Eligibility for Returns &amp; Refunds<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Returns are accepted only if the product arrives damaged, defective, or incorrect (wrong item shipped).<\/li>\n\n\n\n<li>Requests must be raised within 24 hours of delivery, with photo or video proof of the issue, sent via WhatsApp (+971 55 509 8006) or email (<a href=\"mailto:careperfumesuae@gmail.com\">careperfumesuae@gmail.com<\/a>).<\/li>\n\n\n\n<li>For hygiene reasons, opened or used perfume bottles cannot be returned unless the product itself is faulty (e.g., leaking, damaged seal on arrival, or wrong item received).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-f647b57f\">Refund Process<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contact us at <a href=\"mailto:careperfumesuae@gmail.com\">careperfumesuae@gmail.com<\/a> or WhatsApp +971 55 509 8006 with your order number and details of the issue.<\/li>\n\n\n\n<li>Our team will review your request within 1-2 business days.<\/li>\n\n\n\n<li>If approved, you can choose between:\n<ul class=\"wp-block-list\">\n<li>A replacement of the same item, or<\/li>\n\n\n\n<li>A refund to your original payment method (for online payments) or store credit (for Cash on Delivery orders).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Approved refunds are processed within 5-7 business days, depending on your bank or payment provider.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-632a2b84\">Non-Refundable Situations<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Change of mind after delivery.<\/li>\n\n\n\n<li>Products damaged due to customer misuse after delivery.<\/li>\n\n\n\n<li>Delay caused by an incorrect address provided by the customer.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-af059615\">Cash on Delivery (COD) Orders For COD orders, refunds for approved returns are issued as store credit or bank transfer, since no online payment was made to refund to.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-4fa4d18a\">Contact Care Perfume Email: <a href=\"mailto:careperfumesuae@gmail.com\">careperfumesuae@gmail.com<\/a> Phone \/ WhatsApp: +971 55 509 8006<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"wpai_generated_summary":"","wpai_meta_description":"","footnotes":""},"class_list":["post-29897","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.careperfumes.com\/index.php?rest_route=\/wp\/v2\/pages\/29897","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.careperfumes.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.careperfumes.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.careperfumes.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.careperfumes.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29897"}],"version-history":[{"count":2,"href":"https:\/\/www.careperfumes.com\/index.php?rest_route=\/wp\/v2\/pages\/29897\/revisions"}],"predecessor-version":[{"id":29899,"href":"https:\/\/www.careperfumes.com\/index.php?rest_route=\/wp\/v2\/pages\/29897\/revisions\/29899"}],"wp:attachment":[{"href":"https:\/\/www.careperfumes.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29897"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}